If you ever find yourself in Ruston, Louisiana, do NOT, under any circumstances, order a pizza from Domino’s. Incompetence is an understatement!
Normally, I wouldn’t have ordered a pizza. I try to stay away from them actually, but there was no where close to grab something, so I picked up the phone and ordered the smallest veggie they had…with extra cheese of course. The kid brings the pizza, I give the guy a 20, he leaves. I look at said pizza, take a bite to find NO cheese. Or not enough to even taste. I call them back, explain the problem. The man says we’ll send out another one, and after some consultation with someone, says “No extra charge.” I should bloody well hope not! I’ve already paid for what I ordered, didn’t get it, and am sure NOT going to pay for another one.
After an hour, I call them back, politely, yet firmly, asking where is my pizza. I’m told the kid is on the way. A further 40 minutes later, patience is gone and hunger is raging. I call them and demand my money back. The guy was actually surprised!
It only took them 5 minutes to return my money, less the tip.
Nearly 3 hours after my first phone call, I am eating a cold, nasty, cheeseless pizza.